Halodoc Releases Bidanku, Simplifies Midwife Administration and Operational Process

Halodoc inaugurated the presence of the Midwife application after being developed in mid-2021. This application is here to digitize the administration process of midwife services, so they can focus on maximizing the quality of maternal and child health.

In addition, this latest service is aimed at strengthening the existing Halodoc technology ecosystem, namely to simplify health access and improve people’s welfare.

This application is actually present as a form of realization of the investment provided by the Bill & Melinda Gates Foundation in July 2019 in a series B+ funding round. Bidanku is here purely for social activities, free of charge for midwives in remote areas.

Midwives are Halodoc’s extension to enter remote areas. Currently, Bidanku has been used by midwives in various parts of Indonesia, such as Sumatra, Java, Kalimantan, to Papua.

The Importance of Technology to Support the Quality of Midwives

Chairperson of the Indonesian Midwives Association (IBI) Emi Nurjasmi revealed the importance of implementing health technology in supporting the quality of midwives.

She said midwifery is a unique and specific profession in building a quality generation because midwives can focus on women’s reproductive health, family planning, to the health of babies and toddlers.

Midwives are strategic workers in health sectore because they are in the community and they are at the forefront of health services, especially since most of the midwives in Indonesia are located in remote areas. 

In fact, even doctors are still very limited in being able to reach people in the regions.Meanwhile, midwives are also considered to have an important role in helping the government focus on alleviating stunting in Indonesia. 

Research and Development data from the Ministry of Health states that Indonesia still has a prevalence of stunting in children of 30%.

As of December 2021, there were 266 thousand midwives in Health Service Facilities in Indonesia spread over 74,000 villages. From this figure, around 37 thousand midwives open their own practice.

Midwives are also responsible for assisting 62% of births in Indonesia and 85% of antenatal care (ANC) nationally. Therefore, Halodoc presents Bidanku innovation to make it easier for midwives to face various challenges in providing health services for mothers and children, given their vital role.

Bidanku Features to Make it Easy for Users

Bidanku has three main features, namely an automatic patient reminder feature & health summary, to increase and monitor patient return visits, thereby reducing the possibility of an unknown high-risk pregnancy, monitoring the continuity of contraception as part of the Family Planning (KB) program, and knowing the continuity of immunization.

Then, the patient management feature, to simplify midwife administration in one click. This feature digitizes family health care from pregnancy to immunizations; Lastly, the in-app education library, to assist midwives in educating patients in a more interactive way.

It was developed based on the fact that midwives have an important role in educating patients. Therefore, interactive educational materials will help the patients understand them better.

In a separate activity, previously Jonathan explained that Halodoc wanted to resolve how midwives could treat patients better with a better birth rate, lower mortality rate, and so on.

This application focuses on solving administrative problems that previously required midwives to devote at least two hours a day to take care of them.

Not only that, this application can manage patient data and digital cards, access patient visit history automatically summarized in digital Puskesmas reports, and send visit reminders to WhatsApp, and check practice recaps to manage & develop practices.

Furthermore, Bidanku is said to be one of Halodoc’s support for the Health Digital Transformation Strategy Blueprint 2024 launched by the Ministry of Health.

In this regard, the Chief of Product Officer of the Digital Transformation Office of the Ministry of Health, Farzikha Indrabhaskara Soerono, said that the biggest challenge in the digital transformation strategy in the health sector is the collection of primary community data.