Grab Introduces Geofencing Technology to Help the Community

The DKI Jakarta Provincial Government has allowed online motorcycle taxi services to transport passengers, even though Large-Scale Social Restrictions (PSBB) has been re-implemented since last week. Gojek and Grab also rely on geofencing technology to prevent driver-partners from crowding together.

Grab has just introduced geofencing technology to detect and alert driver-partners who are clustered in an area. This technology is used so that people can adapt to the Second Large-Scale Social Restriction (PSBB).

The company claims to be the first online application in Indonesia to introduce this technology. Armed with this technology, driver-partners who are detected crowding will receive alerts via text messages or pop-ups on their apps.

“The application of geofencing is an innovative solution in detecting GPS driver-partners who gather in one location, where our system will immediately alert those found to be violating regulations,” said Director of Government Affairs & Strategic Collaborations Grab Indonesia, Uun Ainurofiq in an official statement, Monday (21/9/2020).

Grab will Give Sanctions to Partners who Violate the Rules

The Singapore-based Decacorn also applies geofencing technology to detect global positioning systems or driver-partner GPS that gather in one location. “And immediately give a warning to those who violate the regulations,” said Director of Government Affairs & Strategic Collaborations Grab Indonesia Uun Ainurofiq quoted from the official broadcast last weekend (17/9).

Grab has also deployed dozens of personnel to oversee the implementation of health protocols by driver-partners. The team will provide persuasive appeal to partners who are still gathered in one area. For this reason, armed with this technology, Grab hopes to help driver-partners maintain a safe distance while remaining productive.

The geofencing technology also makes driver-partners unable to receive services in the red zone related to the corona pandemic, automatically. The Indonesian Decacorn has also hooked up the online motorcycle taxi driver community.

Grab added an article in the driver-partner code of ethics to ensure that the government’s appeal was followed. Driver-partners who are found not wearing masks or crowding will be subject to sanctions in the form of account deactivation for 14 days after the first warning.

Other Initiatives from Grab

Apart from geofencing technology, Grab has also carried out several initiatives to help the community and driver-partners adapt to this PSBS. Some of them are:

1. Communication via Partner Applications and Social Media: Grab sends messages through the driver-partner application to socialize this PSSB Volume 2.

2. Addition of Code of Conduct: Grab also added an article in the Code of Conduct for Driver Partners to ensure they follow the government’s advice, while maintaining their health, so that they can be productive.

3. On-site Checks: Currently, Grab has also assigned dozens of patrol personnel to provide persuasive appeal for driver-partners who are still gathering in one area.

4. Compensation for Driver Partners: Grab also provides income compensation for drivers affected by Covid-19, so that they focus on self-isolation or wait for a recovery period.

Introduces GrabProtect Fleet

To ensure service in the midst of this pandemic, Grab has also introduced the GrabProtect fleet, which is a safety and hygiene program to provide the best cleanliness standards in the ride-hailing industry.

This program includes the presence of new features, an increase in the GrabCar Protect and GrabBike Protect fleets, as well as updating of security regulations. The new features presented include online health and hygiene declarations, as well as mask selfies.

Through this new feature, passengers and drivers can cancel travel orders if mask requirements are not met. Since its launch in May 2020, this service has covered tens of million kilometers.

“Safety has always been Grab’s main focus and through programs such as GrabProtect and geofencing technology, we have raised cleanliness standards in the ride-hailing industry,” Uun concluded.