Medallia Archives - MIME ASIA

SAN FRANCISCO and TOKYO, JAPAN - Media OutReach - 12 January 2022 - Medallia, Inc., a global leader in experience management, announced today that Hitachi, Ltd. (Headquarter: Tokyo; Hereinafter "Hitachi") has joined its strategic partnership program. Going forward, Medallia will align with Hitachi's Financial Institutions Business Unit to reinforce support for sales and service delivery efforts catered to Hitachi's clients within domestic financial institutions, ranging from customer experience (CX) advisory service to system adoption. "CX solution market in Japan is hitting a major tipping point in terms of expansion," said Denise Miura, Vice President of Asia Pacific, responsible for business expansion in the Japanese market. "In such a market environment, there is significant importance to forming a partnership with a first-rate company such as Hitachi. We are looking forward to this partnership." Shigeru Suzuki, Senior Director, Financial Information Systems 2nd Division, Hitachi, Ltd., said: "We feel honored to have this collaboration opportunity with Medallia to provide quality CX service to our customers in Japan. We look forward to providing new value through this excellent experience management program that will contribute to the improvement of customer experience value." Irence Wee, APJ Head of Alliance & Ecosystem at Medallia, said: "We are very happy to announce our partnership with Hitachi in Japan. We look forward to accelerating the adoption of experience management programs by Japanese companies through our closely aligned effort with Hitachi."

Featured Stories 2, Press Release

Hitachi joins Medallia’s partner program in Japan

Mime Asia Team January 12, 2022

SAN FRANCISCO and TOKYO, JAPAN – Media OutReach – 12 January 2022 – Medallia, Inc., a global leader in experience management, announced today that Hitachi, Ltd. (Headquarter: Tokyo; Hereinafter “Hitachi”) has joined its strategic partnership program. Going forward, ...

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Featured Stories 2, Press Release

Medallia appoints Denise Miura to spearhead growth in Asia Pacific and Japan

Mime Asia Team November 8, 2021

SINGAPORE – Media OutReach – 8 November 2021 – Medallia, Inc., the global leader in customer and employee experience, has appointed Ms Denise Miura as Vice-President to spearhead growth in Asia Pacific and Japan. Ms Miura has deep experience ...

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